Using Transit On-Demand

Transloc Is Here!

Scheduling a ride with ECU Transit just became easier than ever with the help of Transloc. The Transloc App enables users to quickly schedule a ride through On-Demand using any smart phone or device.

Wait! Before Scheduling A Ride…

Service does not operate during most holidays or school breaks; please see the Transit service calendar for any changes to normal service hours. A valid ECU 1 Card is required to ride; only two guests are allowed per valid 1 Card. Vans are only permitted to wait up to three minutes before canceling your pick up as a no show. Dispatchers answer phone calls on a first come, first serve basis and cannot schedule rides in advance.

How to Ride

Getting around with Transit On-Demand is easy and faster than ever! Here’s how it works:

• When you need to get picked up, schedule your ride via the Transloc App or dial 252-328-RIDE (7433).
• Be ready to give your name, pick up location and drop off location. We’ll need this information for everyone who is riding, including guests.
• You’ll be given an approximate wait time via the Transloc App or through text message; be sure to get to your pick up location a few minutes early and wait where you’re visible to the driver.
• A message will be sent via text when your On-Demand vehicle is on the way.
• Have your ECU 1 Card ready! Once the van arrives, show it to the operator before boarding.